Warranty

For all items that you buy from us, the legal guarantee applies. This means that a product must meet the reasonable expectations that you may have of it. In addition, we offer a 1-year guarantee on all our products from the date of purchase.

Should a manufacturing or material error occur within this period, we will provide a repair or replacement product free of charge. We strive to process this as quickly as possible, so that in most cases you will have a perfectly working product in your home within a few days.

That is our Royal Bidet service.

Warranty claim
Please contact us at customer@royalbidet.nl and we will process your request within 24 hours.

Important: Without an order number, we unfortunately cannot process your claim. A Royal Bidet order number looks like this: #123456 .

You will find the order number in the purchase and shipping confirmations you received by email with your order.